COOLRIDE In strict accordance with the national three guarantees policy, the company will provide 7-day return, 15 day exchange and warranty services for the goods sold. Within the warranty period, you can enjoy the warranty service in the after-sales service centers authorized by coolbike all over the country with the invoice and warranty card issued by coolbike.

1. Please read the following details and precautions carefully to avoid unnecessary delay and trouble for your return and exchange.

2. Please go to Kuqi customer service to submit the return application before sending back the goods

customer service telephone numbers:400-830-3205

3. If the goods are not returned to the warehouse by EMS, it is suggested to return them to the warehouse by EMS.